I co-founded EasyBib, which is an online citation platform used by over 30M students. We are looking for a citation specialist that can work with CSL and address citation related issues amongst our customers. You’d make a huge impact to our product and to the majority of students across the United States that use our tools.
The pay is competitive and our goal is to contribute back to the community. Responsibilities include and will not be limited to:
Continually, thoroughly and objectively assessing the performance and quality of our citation formatting services
Updating citation formatting rules based on latest styles and user feedback
Being the resident citation guru, fielding customer support questions around issues related to citation formatting and quality
Communicating with partners (3rd party companies) that utilize our citation formatting APIs
Mapping out projects, deadlines, and managing citation product roadmap
Ensuring our commitment to continuous improvement and world-class customer service levels
EasyBib and our other citation products are part of Chegg, an educational company focused on improving students’ lives.
Further details and application for the job are here: https://jobs.chegg.com/job/CHEGA0056405/Citation-Specialist---Product-Manager
Looking forward to hearing from you!